Terms and Conditions


  1. About these terms an conditions

In these terms and conditions "we" and "us" mean Genconnect Pte Ltd, and "you" means you the customer. These terms and conditions together with your Order Confirmation constitute the Contract between us and you for the supply of Products. No other terms and conditions shall apply. The Contract cannot be varied unless we agree to vary it in writing or by email.

  1. Placing Your Order

2.1 To place an Order you must be 13 years of age or over.

2.2 You may place an Order by:

2.2.1 selecting the items you require on the Genconnect Pte Ltd Web Site, adding to your basket and then submitting your order by completing the checkout process or

2.2.2 email to us at enquiry@genconnect.com.sg

2.3 We will not guarantee that orders placed in any way other that those listed above will be fulfilled.

2.4 When you place your Order, we will issue you with a Web Order Number. We will do this via the Genconnect Pte Ltd Web Site, unless you have placed your Order by email, in which case we will issue acknowledgement when you email us Please note that such acknowledgement is supplied for reference purposes only and does not constitute our acceptance of your Order.

2.5 By placing an Order, you make an offer to us to purchase the Products you have selected on these terms and conditions. We may or may not accept your offer at our discretion.

2.6 If we accept your Order, we will notify you of our acceptance by issuing an Order Confirmation. We will send your Order Confirmation to you by e-mail provided you have indicated an e-mail address on your Order Form. If we cannot accept your Order we will attempt to contact you by email or telephone.

2.7 Whilst we will make every effort to supply you with the Products listed on the Order Confirmation, there may be occasions where we are unable to supply these Products because, for example, (i) such Products are no longer being manufactured or available or (ii) we are unable to source relevant components or (iii) if there was a pricing error on the Micro Scooters Ltd Store Web Site. In such circumstances we will contact you to inform you and may suggest alternative Products that you might wish to purchase. If you do not accept our suggestions then we will cancel your Order in relation to those Products we cannot supply and repay you any money that you may have paid to us in respect of those Products. Subject to clause 11.4 below, repayment of such monies will be the extent of our liability to you if we are unable to deliver to you the Products you have ordered.

2.8 Information contained in our advertising, brochures, other written materials, on our web sites or given to you by our agents or employees constitutes an invitation to treat. No such information constitutes an offer by us to supply any Products.

  1. Supply of Your Products

Subject to these terms and conditions, we will supply to you the Products indicated on your Order Confirmation.

  1. Prices

4.1 The price for the Products will be the price indicated on your Invoice.

4.3 Delivery costs, where applicable, are payable by you as indicated on your Invoice.

  1. Paying for your products

5.1 You may pay for your Products by any of the methods of payment as may be displayed on the payment paragraph of the Genconnect Pte Ltd Web Site from time to time.

5.2 If you are paying by credit card, then you must supply your credit card details when you place your Order. Your credit card will be charged when we issue your Invoice or on shipment of your Products. We will not supply the Products to you nor perform the Services until your credit card issuer has authorised the use of your card for payment of the Products and/or Services ordered. If we do not receive such authorisation we shall let you know. Your credit card billing address must be in the Singapore.

5.3 We will send request for payment, your Invoice, and Products to you at the billing address indicated on your Order Confirmation. We may, however, send the documents by e-mail only where you have indicated an e-mail address on your Order Form.

  1. Delivery of Your Products

6.1 Orders will not be accepted and products will not be delivered to these Restricted Area (Including Sentosa Island, Free Trade Zone, camp(s))

6.2 Subject to clause 6.1 we will deliver your Products to the delivery address as shown on your Order Form.

6.3 We will use our reasonable endeavours to supply your Products within 7 working days of the date of issue of your Order Confirmation. Estimated delivery times which are given at the time of placing an Order are estimates only and do not equate to guaranteed delivery times. If you have ordered several Products at one time, we may deliver each such Products on different days.

6.4 Title to and risk of loss in your Products will pass to you on delivery of the Products and the Products shall be delivered accordingly.

  1. Our Lability

7.1 These terms and conditions set out the full extent of our obligations and liabilities in respect of the supply of the Products.

7.2 Any warranty, condition or other term arising out of or in connection with the supply of Products which might otherwise be implied into or incorporated in the Contract by statute, common law, laws applicable in the country where you purchased the Products or otherwise (including without limitation any implied term as to quality, fitness for purpose, reasonable care and skill) is hereby expressly excluded to the maximum extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.

7.3 Nothing in the Contract shall limit or exclude our liability (i) for death or personal injury caused by our negligence or (ii) for fraud or (iii) any breach of the obligations implied by applicable compulsory national laws as to title or (iv) any liability which cannot be excluded by law.

7.4 We will not be liable under the Contract for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.